Tailored Property Manuals for Your Short-Term Rental

Enhance Guest Experience with a Custom Guide

Providing a seamless and enjoyable stay for your guests is key to earning 5-star reviews and repeat bookings. One of the best ways to ensure a smooth experience is by offering a detailed, customized property manual that answers common questions, provides essential instructions, and enhances the guest experience.

At ManagedBNB, we create personalized property guides that serve as a one-stop resource for your guests, reducing guest inquiries and making their stay more comfortable and hassle-free.

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What’s Included in Your Tailored Property Manual?

Every vacation rental is unique, so we customize each manual to suit your specific property, location, and guest needs.

1. House Rules & Policies

Set clear expectations with a section dedicated to:

Check-in and check-out times.

House rules (quiet hours, smoking policy, pet policies, etc.).

Waste and recycling guidelines.

Pool and hot tub instructions (if applicable).

A well-communicated set of rules helps guests respect your property and ensures a smooth stay.

2. Check-In & Check-Out Instructions

Make arrival and departure simple by including:

Step-by-step check-in instructions (keypad codes, smart lock access, etc.).

WiFi details (network name and password).

Check-out procedures (laundry, trash removal, locking up).

Providing clear instructions upfront helps guests feel welcome and prevents confusion.

3. Appliance & Smart Home Instructions

Not all guests will be familiar with your appliances or smart home technology. We include:

Easy-to-follow guides for kitchen appliances, thermostats, and TV remotes.

Step-by-step instructions for fireplaces, security systems, and smart locks.

Troubleshooting tips for WiFi, heating/cooling, and common guest issues.

Helping guests navigate your home’s features effortlessly leads to fewer questions and a more enjoyable stay.

4. Local Recommendations & Travel Tips

Turn your guide into a mini travel guide by including:

Top-rated restaurants, cafes, and bars nearby.

Must-visit local attractions, parks, and hiking spots.

Grocery stores, pharmacies, and emergency contact numbers.

Transportation tips, including bus routes and ride-share availability.

Offering local recommendations adds value to your guests’ experience, making their stay memorable and enjoyable.

5. Emergency Contacts & Safety Information

Prepare guests for any unexpected situations by listing:

Emergency numbers (police, fire department, hospital).

Property manager or host contact details.

Instructions for power outages, water leaks, or other urgent issues.

Providing this information upfront reassures guests and helps them feel safe during their stay.

Why Work with ManagedBNB for Tailored Property Manuals?

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Reduce Guest Inquiries & Repetitive Questions

A clear manual answers common questions so you don’t have to keep responding to the same inquiries.

Improve the Guest Experience & Boost Reviews

Guests appreciate organized information, leading to higher satisfaction and better ratings.

Customized to Your Property & Location

Every property is different—our manuals are tailored to your unique rental.

Digital & Printed Versions Available

We provide PDF versions for easy online access as well as professionally printed copies for your rental.

Make Your Guests’ Stay Effortless with a Custom Guide

617-752-2495

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Provide guests with everything they need—get your custom property manual today!